Something isn't working
Can't find your answer? Write to us and a person replies within two working days.
The rest timer doesn't show on my lock screen.
Allow notifications for the app. On Android the timer is an ongoing notification; on iPhone it's a Live Activity, so check that Live Activities are on in iPhone Settings › Liftsmith.
My heart rate monitor won't connect.
Make sure it's broadcasting (on many watches that's a setting), close other apps that might be connected to it, and keep it close to your phone. The app retries and tells you what went wrong if it can't connect.
How do I report a bug?
In the app, go to Settings › Send feedback or report a bug. You can add a screenshot and the device details that help us find it. Or use the contact page or email hello@getliftsmith.com. A person replies within two working days.
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